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iSeriesGold Package

Includes Bronze and Silver packages
All services performed 24/7
  • Runaway jobs
    • Identify and attempt to hold
    • Work with the customer for disposition
    • Open and manage a call with software support to determine root cause
  • Ensure HA software is up and running and in sync
  • Analyze, justify, configure and acquire new hardware
  • Will manage your software subscription process
  • Will manage your hardware maintenance process
  • Participate in 1 DR exercise a year
  • Work with your auditors and supply information to them