
Gold Package
All services performed 24/7
- Runaway jobs
-
- Identify and attempt to hold
- Work with the customer for disposition
- Open and manage a call with software support to determine root cause
- Ensure HA software is up and running and in sync
- Analyze, justify, configure and acquire new hardware
- Will manage your software subscription process
- Will manage your hardware maintenance process
- Participate in 1 DR exercise a year
- Work with your auditors and supply information to them
|